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Level 1

Do you want to Escalate your Complaint?

Level 2

If you have not received a satisfactory response at Level 1, please escalate your Grievance either to the list of Nodal Officers for Grievance redressal at the respective Divisional Office or Customer Grievance Manager of the Bank duly quoting the ticket number provided at level 1 to thoroughly investigate / examine your Grievance in all aspects and provide comprehensive and satisfactory resolution.

List of Nodal Officers for Grievance redressal at the respective Divisional Office
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Customer Grievance Manager of the Bank
Address:
Customer Grievance Cell,
Operations Department,
Central Office,
Erode Road, Karur-639002
Email:
customergrievancemanager@kvbmail.com
Level 3

If you have not received a satisfactory response at Level 2, please escalate your Grievance to our Principal Nodal Officer of the Bank duly quoting the ticket number provided at level 1 to thoroughly investigate / examine your Grievance in all aspects and provide comprehensive and satisfactory resolution.

Principal Nodal Officer of the Bank Address:
Address:
Customer Grievance Cell,
Operations Department,
Central Office,
Erode Road, Karur-639002
Email :
pno@kvbmail.com

In case customer not satisfied with our response and wish to further pursue the matter, customer may write to The Office of Banking Ombudsman, Reserve Bank of India through the below mentioned modes.