Feedback / Lodge a Complaint

If you have any complaints, queries or feedback, please contact us through the Feedback form. We will get back to you and attend your queries. For Digital Channels claim submission, please click here.

Existing Customer *

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Please select this field

Customer Name *

The customer name is required

The customer name should not exceed 50 characters

Customer Id *

The customer id is required

Account No *

Please enter your account number

Account number should be 16 digits

Email *

Please enter a valid email address

Address

Address should not exceed 200 characters

Mobile Number *

Please enter a valid mobile number

State *

Please select a state

City *

Please select a city

Branch *

Please select a branch

Service related to *

Date of Transaction *

The date of transaction is required

Transaction Amount *

The transaction amount is required

Claim / Dispute Amount *

The claim or dispute amount is required

Bank Account No *

The account number must be between 11 to 16 digits.

Name of the Bank *

The bank name is required

Branch Name *

The bank name is required

Branch Address

IFSC Code / Unified Payment Interface (UPI) ID *

The IFSC Code/ Unified Payment Interface (UPI) ID is required

Your Feedback *

Please enter your feedback

Feedback should not exceed 1000 characters

For grievance redressal, you are requested to contact Branch officials/Nodal officer of respective Divisional offices. For Divisional Office wise Nodal officer details Click here

Note: The first point of redressal of complaints is the bank itself and the complainants may approach Banking Ombudsman (https://cms.rbi.org.in/cms/indexpage.html#eng) only if the complaint is not resolved at the bank level within a month.