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THE KARUR VYSYA BANK LIMITED,
Registered & Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S., Karur - 639002.
Phone : Call 0 4 3 2 4 2 6 9 0 0 0
CIN : L65110TN1916PLC001295

Call Our Helpline Number

Branches and ATMs

We have a wide network of branches and ATMs spread across 14 States and 3 Union Territories to offer you easy and convenient access to our services. Walk into any branch and we'll be happy to help Find your nearest Branch / ATM

For Grievances Related to Credit Card

Credit card support between 10 am and 7 pm :
Call 1 8 0 0 4 1 9 6 5 0 0
E-mail: creditcardsupport@kvb.bank.in

Write to us at:
The Karur Vysya Bank Ltd,
Credit Card Cell,
Capital Towers, 3rd Floor,
Nungambakkam High Rd, Tirumurthy Nagar,
Nungambakkam,
Chennai, Tamil Nadu, 600034

Lost or Stolen Debit Card

In case your Debit Card is lost or stolen. You can contact

Helpline Number : Call 1 8 6 0 2 5 8 1 9 1 6
(Local charges Applicable)
E-mail : customersupport@kvb.bank.in

You can also contact the VISA Global Assistance Helpline if you are overseas. You must also confirm the loss in writing to KVB as soon as possible

Grievances related to Fastag

Customer Care Toll Free no. : Call 1 8 0 0 1 0 2 1 9 1 6
E-mail : customersupport@kvb.bank.in

For Law Enforcement Agencies(LEA) notices/ enquiries only

>All LEA's ( Other than IT department ) shall send the notices / enquiries to mail id : lea@kvb.bank.in ( IT Department notices to be uploaded in IT portal only ).

(Since marking the mail to an individual mail id has a potential for delayed response as the officer may be on transfer/ leave / unable to access the system etc., and hence send email only to the above department mail id.)

Principal Officer
KYC/AML Cell,
Compliance Department,
Karur Vysya Bank,
Registered and Central Office,
No.20, Erode Road,Vadivel nagar, LNS, Karur,Tamil Nadu -639002,
E-mail: lea@kvb.bank.in
Tel: Call 9 1 4 3 2 4 2 6 9 2 0 4 , Call 9 1 4 3 2 4 2 6 9 6 6 9 , Call 9 1 4 3 2 4 2 6 9 6 6 8 , Call 9 1 4 3 2 4 2 6 9 0 6 1

Note: For any sort of customer grievance/complaints, customers should only contact (Call 1 8 6 0 2 5 8 1 9 1 6 - local and Call 9 1 4 4 6 6 2 1 7 6 0 0 – outside India) or mail to customersupport@kvb.bank.in

Depository Services – Escalation Matrix -Annexure A

Feedback or Complaint

Send us your Feedback or Complaint in a few simple steps

Divisional Offices

For any further queries and clarifications you are welcome to check out at any of our Divisional Offices. We will be more than happy to assist you in all manner possible.

AHMEDABAD - DIVISIONAL OFFICE

FIRST FLOOR,
MOTILAL CENTRE,
NEAR INCOME TAX CIRCLE ,
NEXT TO SALES INDIA ASHRAM ROAD,
AHMEDABAD - 380009,
GUJARAT
: Call 0 7 9 2 7 5 4 0 0 9 1 , Call 0 7 9 2 7 5 4 0 4 9 1
Senior Manager Call 0 7 9 2 7 5 4 3 3 2 5

BANGALORE DIVISIONAL OFFICE

NO. 6, 2ND FLOOR, DIVISIONAL OFFICE VASAVI TEMPLE ROAD,
SAJJANRAO CIRCLE, V V PURAM,
NEXT TO SRI VASAVI TEMPLE,
BANGALORE - 560004,
KARNATAKA
: Call 0 8 0 2 6 6 2 3 2 0 6 , Call 0 8 0 2 6 6 2 3 2 0 8
Assistant General Manager Call 0 8 0 2 6 6 2 3 2 0 3

CHENNAI - DIVISIONAL OFFICE

KVB TOWERS,
I FLOOR,
568 ANNA SALAI,
TEYNAMPET,
CHENNAI - 600018,
TAMIL NADU
: Call 0 4 4 2 4 3 0 5 4 6 8 , Call 0 4 4 2 4 3 0 5 4 6 7
Chief Manager Call 0 4 4 2 4 3 1 4 4 2 8

COIMBATORE DIVISIONAL OFFICE

NO. 1498-C,
III FLOOR,
KVB TOWERS,
AVINASHI ROAD,
PEELAMEDU,
COIMBATORE - 641004,
TAMIL NADU
: Call 0 4 2 2 2 5 9 1 1 1 9 , Call 0 4 2 2 2 5 9 1 1 2 0
Chief Manager Call 0 4 2 2 2 5 9 5 1 4 4

DELHI DIVISIONAL OFFICE

3RD FLOOR,
NO. 6 ,
PUSA ROAD,
OPPOSITE TO METRO PILLAR NO. 80 KAROLBAGH,
NEW DELHI - 110005,
NEW DELHI
: Call 0 1 1 2 8 7 5 8 3 7 5 , Call 0 1 1 2 8 7 5 8 3 7 6
Chief Manager Call 0 1 1 2 8 7 5 8 3 7 4

ERNAKULAM DIVISIONAL OFFICE

40/1045c,
I FLOOR,
Amritha Towers,
Opp: Maharaja'S College Ground,
M G Road,
ERNAKULAM - 682011,
KERALA
: Call 0 4 8 4 2 3 6 6 4 6 1 , Call 0 4 8 4 2 3 6 5 4 6 1

HYDERABAD DIVISIONAL OFFICE

5-8-356 TO 362 (SECOND FLOOR),
CHIRAG ALI LANE,
ABIDS,
HYDERABAD - 500001,
TELANGANA
: Call 0 4 0 2 3 2 0 6 0 6 3 , Call 0 4 0 2 3 2 0 6 0 6 4
Chief Manager Call 0 4 0 2 3 2 0 0 3 9 0

KARUR - DIVISIONAL OFFICE

PB NO 91,
NO 633 - 637 FIRST FLOOR,
JAWAHAR BAZAAR,
KARUR - 639001,
TAMIL NADU
: Call 0 4 3 2 4 2 6 1 6 7 3 , Call 0 4 3 2 4 2 6 1 6 7 4 , Call 0 4 3 2 4 2 6 1 6 7 2

KOLKATA DIVISIONAL OFFICE


15, FIRST FLOOR,
BONDEL ROAD,
BALLYGUNGE,
NEAR SHEETALA MAATA MANDIR,
KOLKATA - 700019,
WEST BENGAL
: Call 0 3 3 2 2 9 0 0 7 4 9 , Call 0 3 3 2 2 9 0 0 7 5 2
Chief Manager Call 0 3 3 2 2 9 0 0 7 3 9

MADURAI DIVISIONAL OFFICE

GAYATHRI ILLAM,
16, A.A.ROAD, I FLOOR,
GNANAOLIVUPURAM,
MADURAI - 625016,
TAMIL NADU
: Call 0 4 5 2 2 6 0 4 7 3 4 , Call 0 4 5 2 2 6 0 0 1 1 3
Chief Manager Call 0 4 5 2 2 3 0 0 4 5 4

MUMBAI DIVISIONAL OFFICE

954 ,APPASAHEB MARATHE MARG,
GAYATRI TOWER,
PRABHADEVI,
MUMBAI - 400025,
MAHARASHTRA
: Call 0 2 2 2 4 3 6 7 0 1 9 Ext 101

SALEM DIVISIONAL OFFICE

I FLOOR, 269-A,
BHARATHI STREET,
SWARNAPURI ALAGAPURAM,
SALEM - 636004,
TAMIL NADU
: Call 0 4 2 7 2 4 4 0 0 7 5 , Call 0 4 2 7 2 4 4 0 0 7 8
Chief Manager Call 0 4 2 7 2 4 4 0 0 7 8

TAMBARAM DIVISONAL OFFICE

SBA COMPLEX,
7/73 I FLOOR ,
VENKATESA CHOUDHARY STREET,
WEST TAMBARAM,
CHENNAI - 600045,
TAMIL NADU
: Call 0 4 4 2 2 2 6 7 0 5 7 , Call 0 4 4 2 2 2 6 7 0 4 7
Assistant General Manager Call 0 4 4 2 2 2 6 7 0 4 7

TIRUNELVELI -DIVISIONAL OFFICE

MALTI SQUARE,
No 10/10,FIRST FLOOR,
NORTH BYPASS ROAD,
VANNARPETTAI - 627003,
TAMIL NADU
: Call 0 4 6 2 2 9 1 5 2 2 6 , Call 2 9 1 5 2 2 3
Chief Manager Call 0 4 6 2 2 9 1 5 2 0 3

TIRUPATHI DIVISIONAL OFFICE

6-8-1250,
1ST FLOOR, PRIYA TOWERS,
NGOS COLONY,
K.T. ROAD,
NEAR ANNA RAO CIRCLE,
TIRUPATI - 517501,
ANDHRA PRADESH
: Call 0 8 7 7 2 2 3 2 1 6 9 , Call 0 8 7 7 2 2 3 5 3 6 9
Chief Manager Call 0 8 7 7 2 2 3 3 8 2 2

TRICHY DIVISIONAL OFFICE

D-54 GROUND FLOOR,
L.I.C. BUILDING,
BHARATHIAR SALAI,
CANTONMENT,
TRICHY - 620001,
TAMIL NADU
: Call 0 4 3 1 2 4 1 2 4 5 9 , Call 0 4 3 1 2 4 1 0 3 6 0
Chief Manager Call 0 4 3 1 2 4 1 0 0 2 4

VIJAYAWADA DIVISIONAL OFFICE

38-8-46,
I FLOOR,
GAYATHIRI NILAYAM,
OPP. A.I.R,
LABBIPET,
M.G.ROAD,
VIJAYAWADA - 520010,
ANDHRA PRADESH
: Call 0 8 6 6 2 4 8 5 7 0 3 , Call 0 8 6 6 2 4 8 5 7 0 4
Chief Manager Call 0 8 6 6 2 4 8 7 7 0 6 Ext- 29

VILLUPURAM DIVISIONAL OFFICE

D.NO:15,
I FLOOR,
G.V. FARMS BUILDING,
MAMPAZHAPATTU ROAD,
VILLUPURAM - 605602,
TAMIL NADU
: Call 0 4 1 4 6 2 2 9 3 6 6 , Call 0 4 1 4 6 2 2 9 3 6 7
Chief Manager Call 0 4 1 4 6 2 2 9 3 7 0

VISAKHAPATNAM DIVISIONAL OFFICE

D.NO: 47-10-15,
SHOP NO.1,
A.G AVENUE, FIRST FLOOR,
OPP: POLLOCKS SCHOOL,
2ND LANE,
DWARAKANAGAR,
VISAKHAPATNAM - 530016,
ANDHRA PRADESH
: Call 0 8 9 1 2 5 0 0 1 9 1 , Call 0 8 9 1 2 5 1 1 7 0 6
Chief Manager Call 0 8 9 1 2 5 1 0 1 9 0