Website Accessibility Statement

We want everyone, including persons with disabilities, to be able to use our website. This statement describes the standards we follow, our conformance status, and how to reach us.

Karur Vysya Bank Limited (www.kvb.bank.in)

1. Our Commitment

We want everyone, including persons with disabilities, to be able to use our website.

2. Standards We Follow

WCAG 2.2 Level A and AA, GIGW 3.0, IS 17802 and the RPwD Act, 2016.

3. Conformance Status

The audited pages meet WCAG 2.2 Level AA as of . These are the Personal Investments pages (Demat Account, Trading Services, Mutual Funds), the NRI Mutual Fund Investments page, and their related flow pages. Other pages have not been audited yet.

WCAG 2.2 conformance summary for audited pages
Level Passed Failed Not Applicable
WCAG 2.2 Level A 22 0 9
WCAG 2.2 Level AA 19 0 5

4. Audit Details

Third-party accessibility audit information
Field Details
Audited By A5 Cyber Nexus Pvt. Ltd.
Auditor Qualification IAAP-certified accessibility professionals
Audit Date
Re-audit Date
Methods Manual testing, keyboard testing, screen reader testing (NVDA, Narrator), automated tools

5. Known Issues

  • Some PDF documents are not fully accessible yet. We are fixing them. Target date: .
  • Pages outside the audit have not been checked yet.
  • Linked third-party websites (such as payment, insurance and NPS sites) may not meet the same standard.

6. Ongoing Review

We review accessibility at least once a year and update this statement. We look at every issue reported to us.

7. Contact Us

Accessibility contact details
Field Details
Designation Nodal Officer, Digital Accessibility & Grievance Redressal
Email customersupport@kvb.bank.in
Phone 1860 258 1916 (Monday to Friday, 10:00 a.m. to 5:30 p.m. IST)

For help using the site or to ask for a document in another format, see our Accessibility Help and Support page.