Website Accessibility Statement
We want everyone, including persons with disabilities, to be able to use our website. This statement describes the standards we follow, our conformance status, and how to reach us.
Karur Vysya Bank Limited (www.kvb.bank.in)
1. Our Commitment
We want everyone, including persons with disabilities, to be able to use our website.
2. Standards We Follow
WCAG 2.2 Level A and AA, GIGW 3.0, IS 17802 and the RPwD Act, 2016.
3. Conformance Status
The audited pages meet WCAG 2.2 Level AA as of . These are the Personal Investments pages (Demat Account, Trading Services, Mutual Funds), the NRI Mutual Fund Investments page, and their related flow pages. Other pages have not been audited yet.
| Level | Passed | Failed | Not Applicable |
|---|---|---|---|
| WCAG 2.2 Level A | 22 | 0 | 9 |
| WCAG 2.2 Level AA | 19 | 0 | 5 |
4. Audit Details
| Field | Details |
|---|---|
| Audited By | A5 Cyber Nexus Pvt. Ltd. |
| Auditor Qualification | IAAP-certified accessibility professionals |
| Audit Date | |
| Re-audit Date | |
| Methods | Manual testing, keyboard testing, screen reader testing (NVDA, Narrator), automated tools |
5. Known Issues
- Some PDF documents are not fully accessible yet. We are fixing them. Target date: .
- Pages outside the audit have not been checked yet.
- Linked third-party websites (such as payment, insurance and NPS sites) may not meet the same standard.
6. Ongoing Review
We review accessibility at least once a year and update this statement. We look at every issue reported to us.
7. Contact Us
| Field | Details |
|---|---|
| Designation | Nodal Officer, Digital Accessibility & Grievance Redressal |
| customersupport@kvb.bank.in | |
| Phone | 1860 258 1916 (Monday to Friday, 10:00 a.m. to 5:30 p.m. IST) |
For help using the site or to ask for a document in another format, see our Accessibility Help and Support page.