Banking Codes and Policies
Check out the banking codes and policies of various departments here.
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Credit Card Policy , PDF, opens in a new tab
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Policy on Resolution Framework 2.0 for individual and small business , PDF, opens in a new tab
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Auditor Appointment Policy , PDF, opens in a new tab
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Policy on Co-lending for Priority sector , PDF, opens in a new tab
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Policy on Data Privacy of Benefiiary Aadhar Holder , PDF, opens in a new tab
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MSME Policy , PDF, opens in a new tab
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Customer Rights Policy , PDF, opens in a new tab
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Customer Relation Policy , PDF, opens in a new tab
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Code of Bank's Commitment to Customers , PDF, opens in a new tab
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MSE Code 2015 , PDF, opens in a new tab
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Banking Ombudsmen , PDF, opens in a new tab
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Rights of Depositors , PDF, opens in a new tab
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Policy on Deposits , PDF, opens in a new tab
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Compensation Policy , PDF, opens in a new tab
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Grievance Redressal Policy , PDF, opens in a new tab
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Policy on Grievance Redressal under NPS scheme , PDF, opens in a new tab
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Cheque Collection Policy , PDF, opens in a new tab
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Collection of debts , PDF, opens in a new tab
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Whistleblower Policy , PDF, opens in a new tab
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Committee on Procedures , PDF, opens in a new tab
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Certification Under US Patriot , PDF, opens in a new tab
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Citizen's Charter , PDF, opens in a new tab
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Citizen Charter for Forex Transaction , PDF, opens in a new tab
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KVB Corporate Credit Card Fair Practices Booklet , PDF, opens in a new tab
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KVB Corporate Credit Card MITC Booklet , PDF, opens in a new tab
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Privacy Policy for Corporate Website , PDF, opens in a new tab
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Policy on Safe Deposit Locker (SDL) , PDF, opens in a new tab