Card Related Charges
The charges regarding the card related services are listed here (Effective from 01.11.2022).
| Nature of Services | Individuals / Sole Prop. / Partnership firms / Companies / Trusts and Others in Non-Rural Areas | Senior Citizens, Pensioners and Individuals in Rural Areas |
|---|---|---|
| 1.Debit Card - EMV Chip Card | ||
| First time issuance (Welcome Kit & Non- Welcome Kit) | Free | Free |
| Re-issuance of Debit Card | Rs. 300/- (Incl.GST) | Rs. 300/- (Incl.GST) |
| Add-on Debit card | Rs. 300/- (Incl.GST) | Rs. 300/- (Incl.GST) |
| Personalised Debit Card | Rs. 300/- (Incl.GST) | Rs. 300/- (Incl.GST) |
| Annual Maintenance Fee (No charge for Prestige Account ) | Rs. 300/- (Incl.GST) | Rs. 300/- (Incl.GST) |
| Card renewal | Free In case there are no operations in the preceding 1 year - Rs.300/- (incl GST) | Free In case there are no operations in the preceding 1 year - Rs.300/- (incl GST) |
| Duplicate PIN | Free | Free |
| Hotlisting | Free | Free |
| 2. ATM Transactions | ||
| 5 transactions (Financial & Non-Financial) Free per month, thereafter Rs.25/- (incl.GST) per transaction | 5 transactions (Financial & Non-Financial) Free per month, thereafter Rs.25/- (incl.GST) per transaction |
| Non-metro ATMs: 5 Free transactions per month (Financial + non-financial) for saving accounts For Metro ATMs: 3 free transactions per month out of the total 5 free transactions. Thereafter Rs. 27/- (Incl.GST) per transaction (both Financial & Non-Financial transaction). (With effect from 01.06.2025) | Non-metro ATMs: 5 Free transactions per month (Financial + non-financial) for saving accounts For Metro ATMs: 3 free transactions per month out of the total 5 free transactions. Thereafter Rs. 27/- (Incl.GST) per transaction (both Financial & Non-Financial transaction). (With effect from 01.06.2025) |
| In Visa / Master outlets outside India International ATM transactions | Financial transaction. - Rs. 125/- Non-financial transaction. - Rs. 25/- | Financial transaction. - Rs. 125/- Non-financial transaction. - Rs. 25/- |
| In POS | Free | Free |
| Business Decline: Transactions declined due to lnsufficient fund in account. (KVB customers using: KVB ATMs & BNRMs, Other bank ATMs & BNRMs - for cash withdrawal). | Rs. 20+GST per instance / transaction | Rs. 20+GST per instance / transaction |
| 3. Gift Cards | ||
| Customers | Free | Free |
| Non Customers | Up to Rs. 500/- - Rs. 50/- Above Rs. 500/- - Rs. 75/- | Up to Rs. 500/- - Rs. 50/- Above Rs. 500/- - Rs. 75/- |
| Duplicate | Rs. 100/- | Rs. 100/- |
| Statement request | Rs. 25/- | Rs. 25/- |
| Regeneration of PIN | Rs. 20/- | Rs. 20/- |
| 4. Travel Card | ||
| Issue | Rs. 150/- | Rs. 150/- |
| Reload | Rs. 75/- | Rs. 75/- |
| Add-on card | Rs. 100/- | Rs. 100/- |
| Re-issuance of PIN | 2 USD 2 Euro 3 SGD | 2 USD 2 Euro 3 SGD |
| ATM Cash withdrawal | 2 USD 1.5 Euro 3 SGD | 2 USD 1.5 Euro 3 SGD |
| ATM Balance inquiry | 0.5 USD 0.5 Euro 0.75 SGD | 0.5 USD 0.5 Euro 0.75 SGD |
| Charge Slip retrieval | 3 USD 2.5 Euro 4.75 SGD | 3 USD 2.5 Euro 4.75 SGD |
| Redemption / Refund Fee | Rs. 100/- | Rs. 100/- |
| Duplicate card | 3 USD 2 Euro 4.75 SGD + Courier charges | 3 USD 2 Euro 4.75 SGD + Courier charges |
| Charge Back Fee | 2 USD 2 Euro 3.25 SGD | 2 USD 2 Euro 3.25 SGD |
| Cross currency mark up at Visa | 3% on conversion rate | 3% on conversion rate |
| PIN Change Fee | NIL | NIL |
| Statement Request | Statement of account can be viewed through Internet or ATMs(last 10 transactions only) | Statement of account can be viewed through Internet or ATMs(last 10 transactions only) |
| Cross Currencies Markup within wallets on conversion rate | 2% on conversion rate | 2% on conversion rate |
| Currency Conversion service tax | Prevailing charges applicable | Prevailing charges applicable |
| Charges towards GCAS (VISA Global Customer Assistance Service)facility | Prevailing charges applicable | Prevailing charges applicable |