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Driving Excellence through Integrated Workforce Management

Karur Vysya Bank boasts a team of highly-skilled professionals committed to delivering exceptional banking services. Our talented individuals excel in various roles, from customer service to technology, ensuring excellence in every aspect. United by a strong sense of teamwork and collaboration, our workforce is dedicated to providing top-notch banking solutions and driving overall growth and success. We are actively pursuing end-to-end integration and paperless automation of our entire human resource process, striving for a seamless blend of touchpoints and technology in workforce management.

Diversity and Inclusion

We are dedicated to promoting diversity at all levels of our organisation, from recruitment and hiring practices to leadership development and decisionmaking processes. Over the past five years, we have maintained a gender mix of 28%, demonstrating our commitment to equality. We have made special efforts to increase women’s participation in our recruitment processes and support their return to work after maternity breaks.

To foster inclusiveness and diversity, we have launched several initiatives, including “Samarthan”, the “She Leads Awards”, and “Women’s Day Celebrations”. These events provide platforms to recognise and support diversity within the organisation, empower women and celebrate their contributions to the workplace.

Talent Management and Retention

In our pursuit of recruiting the best talent and ensuring their optimal deployment, we have established a dedicated talent acquisition team aimed at assembling the perfect mix of skills. Using AI-enabled and monitored online assessment platforms, we expedite our hiring process, ensuring swift and informed decisions. Our BEI (Behavioural Event Interviewing) certified interview panel ensures consistency and accuracy in selection. Collaboration with dedicated vendors enable us to efficiently cater to various hiring needs. Additionally, job boards aid in swiftly sourcing candidates, while internal job postings offer growth and advancement opportunities within the organisation. Moreover, our Employee Referral Programme supplements our talent acquisition efforts, fostering a culture of employee engagement and retention.

Learning and Development

At Karur Vysya Bank, we prioritise investments in training programmes to enrich the skills and knowledge of our employees. These programmes span a wide range of topics including banking products, customer service excellence, compliance with regulations such as KYC and AML, risk management, sales techniques and technological advancement. Training sessions are conducted through various channels, such as online courses, in-house workshops and e-learning platforms. By implementing diverse practices for training and development, we ensure the continuous growth and skill enhancement of our workforce.

Onboarding and Induction

New employees undergo comprehensive onboarding and induction programme to familiarise themselves with their roles and responsibilities as well as the organisation culture, values, policies and procedure

Mandatory Skill Development

All employees are required to undergo mandatory courses covering compliance, KYC and AML policies, fraud sensitisation, updates on products and processes, among others. Additionally, we have mandated two flex programmes per month for all divisions.

E-Learning

All employees are assigned e-learning programmes covering mandatory and product-related topics, along with cyber security sessions. Throughout the year, these e-learning initiatives are delivered through two different channels, EC-Council and Digital Centre of Excellence, maximising accessibility and engagement among our workforce.

Continuing Education and Certifications

We recognise the significance of continuous learning and professional certifications. To facilitate this, we have partnered with Coursera, a leading platform, to offer our employees, access to courses from renowned institutions. Furthermore, we actively encourage and incentivise our employees to pursue certifications such as JAIIB and CAIIB offered by the IIBF. Our policy includes reimbursing the costs of certification programs conducted by the IIBF, demonstrating our commitment to support our employees in furthering their education.

Leadership Development

Recognising potential leaders based on their performance and ambition, we nurture and groom identified talent through specialised training programmes, in order to prepare them for leadership roles. This approach ensures continuity and stability within the organisation while fostering a culture of growth and development.

Employee Engagement Initiatives

Performance Management, Rewards and Recognition

We employ performance management systems to set expectations, provide feedback and recognise employee achievements. Regular performance evaluations help identify areas of improvement and tailor individual training needs. Our performance and rewards and recognition programme is designed to motivate and acknowledge the professional growth of our workforce. Our Board recognises employee contribution, providing performance-linked incentives as well as incentives for milestone achievements.

The Branch Sales Reward (BSR) programme is conducted quarterly to acknowledge and reward employees who successfully meet business targets at the branch level.

KVB Rathna serves as a platform for leaders to celebrate and offer immediate recognition to deserving employees for their outstanding efforts.

Health and Well-Being Initiatives

We prioritise the health and well-being of our employees through a range of initiatives dedicated to enhancing physical, mental, and emotional wellness.

Cultivating a Future-Focussed Workforce

The Bank firmly believes that investing in our people is an investment in our future. In a year marked by notable progress, our transformative journey centred on enhancing our customercentric culture and empowering our workforce. At the heart of this effort was the introduction of a strategic Mass Communication programme, aimed at revitalising the sense of purpose and motivation within every employee.

Through initiatives like “Relationship Next”, we effectively aligned our entire team with our core value of prioritising customer relationships. Additionally, our “The Joy of Success” programme focussed on refining their customer interaction skills while emphasising the significance of digital penetration.

We are committed to fostering a culture of integrity and responsibility, empowering women to excel in leadership roles, optimising talent to sustain growth, and enhancing control measures to mitigate risks and ensure comp liance across the organisation.

Driving a Holistic Development

Community Engagement

We, at Karur Vysya Bank, are focussed on making a positive impact on society through various programmes in education, healthcare, environmental sustainability and community development. We actively contribute to social welfare projects, supporting underprivileged communities and promoting sustainable development. We have identified specific themes that align with our core focus areas, reflecting the UN Sustainable Development Goals and key thematic priorities outlined by the Government of India. Activities corresponding to these themes are implemented either by us or through partnering with other agencies.

Promotion of Education and Skill Development

Our dedication to promoting education and skill development is unwavering. Through targeted initiatives and strategic investments, we aim to empower individuals and communities with the knowledge and capabilities to succeed in an ever-evolving world. From establishing modern infrastructure and digital classrooms to providing educational support and fostering creativity, we are committed in unlocking the full potential of every learner, ensuring a brighter and more prosperous future for all.

Infrastructural facilities at Mother Teresa Women’s University, Kodaikanal To support the hostel students of

To support the hostel students of Mother Teresa Women’s University in Kodaikanal and to reduce the dependency on conventional energy sources, we have provided support for the installation of rooftop-2based solar water heating system. This ensures energy saving, reduces pollution and promotes a safe and sustainable environment.

Promoting E-Library at Government ADW Girls Hostel

We have initiated the implementation of 30 digital library services in Government Adi Dravidar Welfare (ADW) girls’ hostel, enabling students to utilise digital resources for academic and competitive exam readiness.

Establishment of Physical Library in Government Tribal Residential Schools and ITI’s across various locations

In order to strengthen human capital, and to promote mental well-being and serve as social hub that bring communities together, we have established 15 library facilities at Government Tribal Welfare Residential Schools in Tamil Nadu.

Skill Development training to rural women on tailoring

In collaboration with “My People Welfare Organisation”, we sponsored a skill development programme for 150 rural women in Khammam. This initiative includes providing tailored machines and establishing a demonstration unit for training purpose. It aims to create employment opportunities for underprivileged, low income and unemployed women in rural areas.

Creative Learning Lab for Children with Specific Learning Disabilities

Collaboration with Helikx Trust to provide advance equipment and software to students with specific learning disabilities. This will enable them to explore various forms of visual expression including animation and digital art.

Furnishing of desk and benches in Government Schools at Coimbatore and Distribution of desk-kit bags to Rural School Children

We have donated 120 desk and benches to Coimbatore Corporation Schools, enabling students with better learning environment and access to quality education. Desk-kits school bags were provided to 150 children from disadvantaged background in Coimbatore.

Promotion of Sanitation, Hygiene, Health Care and Clean Drinking Water Through various projects and Clean Drinking Water

Through various projects and partnerships, we strive to improve public health, enhance sanitisation facilities and ensure access to safe drinking water for communities in need. We extend our support to improve sanitation facilities in cities and urban areas, ensuring a healthier environment for all. Through our partnership, we contribute to the development of infrastructural facilities in government hospitals, ensuring quality healthcare services. We also support the acquisition of medical equipment and assistive devices to enhance healthcare accessibility

Providing Sanitation facilities

In a bid to promote menstrual health and hygiene, we have extended our support to Government Arts College, Coimbatore. This included the provision of 5 napkin vending machine and 5 napkin incinerators, ensuring convenient access to sanitary products. Additionally, 36,000 sanitary pads were made available for the benefit of marginalised college students, emphasising our commitment to support the well-being and empowerment of young women.

Deployment of Robotic Arm Technology for Orthopaedic Surgical procedure

To extend quality medical services to a larger number of disadvantaged rural community, we have provided support for a robotic arm assisted surgery unit for the orthopaedics department of Vasavi Hospital. This is not for profit multi-speciality hospital managed by Sree Vasavi Trust, aims to enhance healthcare accessibility and improve patient outcomes, particularly for those in underserved rural areas.

Supply of Medical Equipment to Government Medical College Hospital, Karur

We have extended our support to Government Medical College Hospital, Karur by providing high-tech medical equipment such as Optical Coherence Tomography (OCT) for the Opthalmology Department and three Surgical Diathermy equipment for the OG Department. These medical devices empower doctors to diagnose and treat vision-related diseases. This also enables the medical team to perform lifesaving surgeries, thereby enhancing healthcare delivery.

Supplying laboratory equipment to Sri Shirdi Sai Seva Trust Clinic and Lab in Guntur

We have provided medical equipment, the Maglumi X3 Fully Auto Chemiluminescence System which aids in diagnosing various conditions like thyroid, kidney function, bone metabolism and many more and thus enabling the hospital to reach a large number of underprivileged patients.

Battery-powered buggies in NIMS Hospital, Hyderabad

We have provided Nizam’s Institute of Medical Science Hospital, Hyderabad, with two e-vehicles for patient transportation within the hospital campus. This initiative supports environmental sustainability by minimising pollution emissions.

Community and Rural Development

Karur Vysya Bank is committed to empowering communities and fostering development in rural and urban areas. Their initiatives address the needs of various vulnerable groups, including the elderly, differentlyabled individuals, and unemployed youth. Our commitment extends to providing assistance to old-age homes, empowering rural youth and development of key infrastructure. Through these initiatives, we demonstrate our dedication to improving lives and fostering sustainable growth across regions.

Construction of integrated Rehabilitation Centre, Erode

We support Atchayam Trust, an NGO based in Erode, in the construction of Rehabilitation Home for Old Age people. Thus, aiming to transform the lives of various vulnerable groups including impoverished and homeless individual, elderly citizens, mentally and differently abled people in rural and urban areas across Tamil Nadu. Through this initiative, we strive to provide shelter, care and support to those in need.

Skilling Initiative for Rural Employability across Tamil Nadu, Andhra Pradesh and Karnataka

Karur Vysya Bank partnered with Dalmia Bharat Foundation to launch a skilling initiative across Tamil Nadu, Andhra Pradesh, and Karnataka. This programme aimed to empower unemployed and underemployed rural youth with job-oriented skills through short-term training. The initiative ensured 100% placement and provided counselling support for a year after completion, ensuring a smooth transition into the workforce. This collaboration empowered rural youth for a brighter future, contributing to their economic well-being and regional development.

Disaster Relief kits to rainaffected Thoothukudi and Tirunelveli districts

We distributed food relief grocery kits to the people of Thoothukudi – Chinnakannupuram. The kit provided essential food items, aimed to support those affected by flood.

Renovation of Community Infrastructures in Poonampalayam Panchayat, Tiruchurapalli

In a bid to improve the lives of residents in Poonampalayam Panchayat, Tiruchurapalli, Karur Vysya Bank joined hands with Srinivasan Services Trust. This initiative focussed on renovating seven key community structures within the panchayat. These renovations aimed to create safe, well-maintained spaces that would facilitate successful implementation of various development programmes, including anganwadis (child care centres), schools, and health centres. This collaborative effort will contribute to a more holistic well-being for the village community.

A Women Centric approach for Sustaining Lands, Lives and Livelihoods

Bank in association with Sri Sakthi Trust, a Dindigul based NGO towards the project, “Sow. Grow. Empower”. The project focuses to improve the livelihoods of rural communities and to contribute significantly to environmental sustainability. It also exemplifies dedication to empowering communities and nurturing the lands they depend on for a prosperous future.